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FAQ

Order

1. Can i adding add special greetings card for my parcel?

(A) During MCO, we are unable to provides this services due to lacking in supply.

 

Delivery

1. Do you deliver during MCO period?

(A) We are currently provides next-day delivering to green zone within KL & Selangor, so you can still send flowers and gifts to your friends and loved ones, especially during these times when seeing people in person may become more difficult. At the same time, our primary concern is the well being of our team and customers, so we are enhancing safety measures. Our courier offer contactless delivery for all orders. When we feel that we can safely and responsibly reinstate our same-day service and open our facilities, we will update you!

2. Will it take extra day in delivering during MCO period?

(A) We will try our level best to fulfil next-day shipping. Due to the restricted daily travelling time, your order may be delay.

3. Can pickup my order?

(A) Our retail is closed during MCO period. We only provides delivering services.

 

Payment

1. Can i make payment via bank transfer?

(A) Yes, you can and attached the bank in slip and email over to us at order@florismdeart.com.my